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Privacy Policy

A legal disclaimer

Effective Date: May 16, 2026

Welcome to Avante Crest Co. (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect information from businesses, customers, independent contractors, sales representatives, and visitors who interact with our website, forms, appointment systems, and communication platforms.

By using our services, website, forms, or submitting information to Avante Crest Co., you agree to the practices described in this Privacy Policy.

Privacy Policy 1-15

1. Information We Collect

We may collect the following types of information:

Business Information

  • Business name

  • Contact person name

  • Phone number

  • Email address

  • Service address

  • Billing information

  • Company service details

  • Appointment requests

  • Service preferences

Customer Information

  • Name

  • Phone number

  • Email address

  • Property or business address

  • Service request details

  • Appointment scheduling information

  • Payment confirmation information

Independent Contractor & Sales Representative Information

  • Full name

  • Phone number

  • Email address

  • Address

  • Resume or employment history

  • Availability

  • Training progress

  • Commission tracking information

  • Performance metrics

  • Payment details for commission processing

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking information

  • Website interaction data

  • Form submission analytics

2. How We Use Information

We use collected information to:

  • Coordinate appointments and dispatch services

  • Communicate with businesses and customers

  • Process payments and confirmations

  • Track appointments and commissions

  • Recruit, train, and manage sales representatives

  • Improve customer experience and website functionality

  • Maintain operational records

  • Send service updates, reminders, and notifications

  • Prevent fraud or unauthorized activity

  • Comply with legal obligations

3. Appointment Coordination Disclaimer

Avante Crest Co. operates as a lead generation, appointment coordination, and dispatch support company.

We do not directly perform licensed repair, plumbing, electrical, HVAC, elevator, restoration, or technical services unless otherwise stated. All field services, estimates, inspections, and repairs are performed independently by third-party service providers or partner companies.

4. Payment Information

Payments submitted through our website or booking systems may be processed through secure third-party payment providers such as:

  1. Stripe

  2. Wix Payments

We do not store full credit card information on our servers.

5. Independent Contractor & Sales Representative Status

Sales representatives, appointment setters, dispatch coordinators, and recruiting personnel working with Avante Crest Co. may operate as independent contractors unless otherwise stated in a written agreement.

Performance metrics, communications, outreach activity, and commission tracking may be monitored internally for training, operational, compliance, and quality assurance purposes.

6. Information Sharing

We may share information with:

  • Partner businesses

  • Service providers

  • Payment processors

  • CRM and scheduling software providers

  • Internal team members and contractors

  • Legal authorities if required by law

We do not sell personal information to third-party data brokers.

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7. Data Protection

We implement commercially reasonable security measures designed to protect submitted information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.

8. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve website performance

  • Track appointment conversions

  • Understand user behavior

  • Enhance marketing and communication efforts

Users may disable cookies through their browser settings.

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9. Communication Consent

By submitting forms or contact information through our website, you consent to receive:

  • Emails

  • Phone calls

  • Appointment reminders

  • SMS/text notifications

  • Operational updates

  • Follow-up communications

Message and data rates may apply depending on your carrier.

Users may opt out of marketing communications at any time.

10. Record Retention

We may retain business, customer, contractor, and transaction records for operational, accounting, legal, compliance, and training purposes.

11. Third-Party Services

Our website and systems may integrate with third-party platforms including:

  • CRM software

  • Scheduling platforms

  • Payment processors

  • Analytics providers

  • Communication software

We are not responsible for the privacy practices of third-party platforms.

12. No Guarantee of Revenue or Results

While Avante Crest Co. works to generate appointments and business opportunities, we do not guarantee:

  • specific revenue amounts

  • sales conversions

  • customer retention

  • job completion outcomes

  • technician performance

  • contractor performance

Results may vary depending on market conditions, responsiveness, business operations, and service quality.

13. Children’s Privacy

Our services are intended for individuals and businesses age 18 and older. We do not knowingly collect personal information from minors.

14. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date.

15. Contact Information

For questions regarding this Privacy Policy or your information, please contact:

Avante Crest Co.
Email: support@avantecrest.co
Website: www.avantecrest.co

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